Letter Received from Stan and Nancy Prochaska - August 5, 2008:
Dear John:
Our oak staircases are beautiful and the wainscotting looks absolutely great. We cannot be more happy with the results. Working with you and your staff has been a pleasure.
We appreciate the time that you and your staff spent with us in explaining the process of installing the staircases and the time you took with us when we visited your company's showroom in Haymarket.
We were excited when Danny Rose and his crew came to install the stairs. As the days went by that week we became even more appreciative of your installation crew. They were the most effective, professional installers that we have seen in a long time. They answered our questions without our feeling that we had interrupted them. They explained everything to us as they went along. There were friendly, courteous, and it was great to hear them joke between each other. So many other installers hardly ever say anything to us when they come to do a job. It put us at ease to see how easy they worked together.
Again, it was a pleasure being a customer/client of yours. Already we have had compliments from visitors about our new stairs. We would be happy to recommend your company to future clients.
Sincerely,
Stan and Nancy Prochaska